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OPER - Business Operations Support

Your Business, Fully Managed.

You focus on growth — we run your daily operations.

Real Estate • E‑Commerce • Warehouses • Immigration

One simple monthly package that handles everything you don’t have time for — customer enquiries, bookings, admin, documentation, follow‑ups, and daily coordination.

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Why OPER Exists

Running a business feels hard because you’re doing everything yourself - and operations never stop.

Daily chaos: customer enquiries, bookings, admin, documentation, follow‑ups, social media replies, coordination.

Zero time for growth: Instead of focusing on sales and strategy, you’re buried in low‑value work.

No reliable help: hiring staff is expensive, training VAs is slow, and agencies only cover one narrow area.

OPER removes all of it — so you can work on revenue, not busywork.

Who We Serve

OPER adapts to your industry so only the most relevant operations are handled for you.

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Real Estate Agents & Agencies

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E-Commerce Business Owners

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Immigration Consultants / RMAs

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Warehouses & Logistics Teams

WE ADAPT OUR PACKAGE TO YOUR EXACT INDUSTRY OPERATIONS — ONE SYSTEM, CUSTOMISED EXECUTION.

Industry Packages (Unlimited Tasks)

Complete operations takeover. You keep control and approvals — we run the day-to-day.

1. Real Estate Operations Package

You just close deals — we manage your entire backend.

  • Lead follow-ups
  • Buyer & tenant enquiry management
  • Inspection booking coordination
  • Vendor updates & landlord communication
  • Property marketing support
  • Admin & documentation
  • CRM updates (AgentBox, VaultRE, PropertyMe etc.)
  • Appointment scheduling
  • Pipeline follow-ups & feedback collection
  • Offer management support
  • Listing paperwork assistance
  • Social media messaging replies

You stay in front of clients — OPER makes sure everything behind the scenes just works.

2. E-Commerce Operations Package

You focus on sales — we manage the chaos.

  • Customer support (email, WhatsApp, socials)
  • Order tracking & follow-ups
  • Return/exchange management
  • Product enquiry handling
  • Store backend support
  • Influencer coordination (optional)
  • Review generation
  • Content coordination
  • Dispatch communication with warehouse

We handle the fulfillment operations so you can focus on brand growth.

3. Warehouse & Logistics Package

You run the warehouse — we run the operations.

  • Customer service & B2B communication
  • Stock recording support
  • Delivery & dispatch coordination
  • Emails, invoices, receipts
  • Order confirmation & scheduling
  • Documentation support
  • Booking & calendar management
  • Admin + ops workflow support

Every shipment, call and document is tracked — without you chasing anyone.

4. Immigration Operations Package

You focus on case work — we manage everything else.

  • Client onboarding & appointment scheduling
  • Lead follow-ups
  • WhatsApp & email replies
  • Document checklist coordination
  • File reminders & CRM updates
  • Payment follow-ups
  • Client support & expectation handling
  • Admin + documentation support

Matters move smoothly, clients feel supported, and your team gets time to do real legal work.

Simple Monthly Pricing

A complete operations department for less than one part-time employee.

OPER All-In-One Package - $1,699/month

Unlimited operations support across your chosen industry package.

  • Unlimited tasks
  • Hybrid support (we visit when needed)
  • WhatsApp-first communication
  • No contract — cancel anytime
  • Dedicated Operations Manager
  • Fast onboarding (kickstart in as little as 3 days)
  • Team of specialists behind your manager
  • After-hours urgent support
  • Weekly operations reports
  • A system that replaces 3–4 hires

YOU DECIDE THE PACE - WE MATCH OUR SUPPORT TO YOUR VOLUME AND COMPLEXITY.

Why $1,699? (see what you save)

To Turn Busy Entrepreneurs into Revenue-Generating Powerhouses.

Role / Skill

Market Cost (Monthly)

Admin / VA

$2,800–$3,500

Customer Service Staff

$3,200–$4,000

Booking Coordinator

$3,000–$3,800

Social Media Replies + Follow‑up Assistant

$2,500–$3,200

Operations Support Staff

$3,800–$5,000

Documentation Assistant

$2,000–$3,000

Total real cost

$17,000–$22,000 / month

OPER All‑In‑One Package

$1,699 / month

OPER is built on efficiency, not headcount. We combine multiple tasks into a streamlined workflow, reduce overheads with hybrid + remote work, use specialists only when needed, and remove wasted time, idle staffing and training costs — so you get full operations support at a smart price.

Why OPER Beats Staff, VAs & Agencies

One‑minute comparison. Zero fluff. Just how work actually moves in your business.

The Struggle

"I need someone who actually takes over tasks"

  • The OPER Way

We run it fully

We take ownership so you don't have to manage every step.

  • Staff: Needs instructions daily
  • VAs: Only follows micro-tasks
  • Agencies: Works only inside scope

The Struggle

"I don’t have time to train anyone"

  • The OPER Way

We learn your system ourselves

  • Staff: Weeks of training
  • VAs: Limited understanding
  • Agencies: Takes time to onboard

The Struggle

"I want things done without chasing"

  • The OPER Way

Proactive execution

  • Staff: Needs monitoring
  • VAs: Needs reminders
  • Agencies: Slow unless you push

The Struggle

"I can’t deal with 'Sorry, I forgot'"

  • The OPER Way

Process-based, no missing tasks

  • Staff: Human errors
  • VAs: Disappears or forgets
  • Agencies: Prioritises bigger clients

The Struggle

"I want WhatsApp-level accessibility"

  • The OPER Way

Chat-based, instant

  • Staff: Work hours only
  • VAs: Delayed replies
  • Agencies: Ticket systems

The Struggle

"I want stable cost, no surprises"

  • The OPER Way

One simple monthly price

  • Staff: Salary + super + extras
  • VAs: Add-on hours, extra fees
  • Agencies: Retainers + hidden add-ons

The Struggle

"I need backup if someone is sick"

  • The OPER Way

"I need backup if someone is sick"

  • Staff: No replacement
  • VAs: No backup
  • Agencies: Pay extra for coverage

How OPER Works

Super clear steps. You stay in control - we take over the doing.

How OPER Works - Dark Mode
1

WhatsApp Us

We understand your business, workflow, and operational problems in a short WhatsApp chat.

2

Operations Manager Assigned

You’re matched with an industry‑trained Operations Manager who already understands your business type.

3

Setup Begins

We take access to your existing tools. Your workflows are mapped and organised.

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4

Full Delegation

Within 3 Days

Your Operations Manager takes over: customer service, admin, documentation, scheduling, follow‑ups, and daily workflow.

5

Weekly Report

You receive a clear summary of completed tasks, follow‑ups, and suggestions — so you stay updated without managing anyone.

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Frequently Asked Questions

1. What does OPER actually do?

OPER handles your entire daily operations — admin, customer service, bookings, documentation, follow-ups, messages, and coordination — across the specific package you choose.

2. Is OPER the same as a VA?

No. A VA usually handles basic admin only. OPER replaces an entire operations team with systems, management and backup.

3. Do I need to train you?

Not in detail. We already understand your industry and tools — we learn your specific way of working during onboarding with minimal time from you.

4. How do I send tasks?

Via WhatsApp. Direct message, voice notes, screenshots — whatever format works for you. No complicated project management tools required.

5. What if I want to scale or change packages?

Easy. We can add, remove, or modify your package based on your growing needs. No contracts — just flexibility.

6. What happens if there's an issue?

We fix it immediately. You have a dedicated operations manager who troubleshoots and ensures your operations run smoothly.

7. Is there a setup fee?

No setup fee. We charge a flat monthly rate for your chosen package. That's it — no hidden costs, no surprises.

8. Can I cancel anytime?

Yes. 30 days notice, and we transition smoothly. We want you to stay because we deliver results, not because you're locked in.

9. How fast do you respond?

Very fast. OPER is WhatsApp-first, so your manager and team stay close to real-time for daily operations.

10. Can big businesses use OPER?

Yes. We support any size — from busy solo founders to larger teams needing dedicated operations pods.

11. What tools do you use?

We plug into the tools you already use — CRMs, ticketing, calendars, communication apps and property or store backends.

12. Why $1,699?

Because you're getting $17k-$22k per month worth of roles in one efficient, system-driven operations engine — without the overheads, HR, or management load.

Free Up Your Time. Clear The Backlog. Grow Without Stress.

WhatsApp OPER now and see how fast your daily operations can be taken off your plate.

Prefer to type first? Message us on WhatsApp: 0452 303 670